Engage - Consumer Engagement Platform

Phone showing a mobile app next to a laptop

Engage - Consumer Engagement Platform

Engage is a white-label consumer engagement platform. A shopper buys a product, finds a pass code, plays a short timed trivia game, earns points and redeems rewards in a partner store by showing a QR code.

The platform is multi-tenant, so one installation can run campaigns for several brands, each with its own look and rules. It was first deployed for a national consumer brand's music-themed campaign.

Three connected apps cover the whole journey: a consumer app, a store app and an admin back office.

The Challenge

The brand wanted to turn purchases into a playful, measurable experience, and to link online play to real rewards in physical stores. That meant working for shoppers on modest phones and variable connections, and for store staff who needed a quick, reliable way to hand over rewards.

The Solution

We built three progressive web apps on one platform. Shoppers play and earn points, store staff scan the redemption QR and confirm hand-over with GPS, and the campaign team manages everything from a back office, from questions to stock to themes.

  • Pass codes tied to product purchases
  • Timed trivia game with points
  • Reward redemption in store by QR code
  • Store app with scan, GPS hand-over and stock view
  • Admin back office for campaigns and passes
  • Question, reward and inventory management
  • Store and campaign reports
  • White-label themes per brand
Designer workstation with app screens on a large monitor
Analytics dashboard showing campaign performance

The Impact

The campaign team can run, monitor and adjust a promotion from one place, and stores redeem rewards quickly with a clear record of each hand-over. Because the platform is white-label, the same foundation is ready for the next campaign.

5 out of 5 stars5.0

Easy to run

The team managed the whole campaign from one screen, and the stores picked up the scan process in minutes.
Marketing ManagerNational consumer brand

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