Privacy Policy

This website is operated by Atrax (“we”, “us”), a technology company located at 9, Delmas 75, HT6120 Delmas, Haiti. If you have any question about this policy or your personal information, contact us at contact@atraxcompany.com or +509 3850 5152.

We only collect information you choose to give us, and a minimum of technical data needed to run the website:

• Contact and quote requests: your name, email address, phone number, the service you are interested in and your message.
• Newsletter sign-up: your email address.
• Direct communication: anything you send us by email, phone or social media.
• Technical data: like any website, our hosting provider automatically records basic technical information (such as IP address, browser type and the pages requested) in server logs, used for security and to keep the site working.

We do not ask for, and ask you not to send, sensitive information such as health, financial account or identity-document data through this website.

• To answer your questions and prepare quotes or proposals.
• To provide and manage the services you request from us.
• To send you our newsletter, if you subscribed - you can unsubscribe at any time.
• To keep the website secure and working properly.
• To meet our legal and accounting obligations.

This website does not use cookies, and it does not track you across other websites. Our fonts are served from our own website, not from a third party.

To understand how the website is used, we use Umami, a privacy-friendly analytics service. It counts visits and actions (for example which pages are viewed, which country a visit comes from, the type of device and browser, and when a form is sent) without cookies and without collecting personal information. Visitors cannot be identified from this data, and it is never used for advertising. When you send a form, the analytics record only that a form was sent and the service or position you chose, never your name, email, phone number or message.

If we ever add tools that use cookies, we will update this policy and ask for your consent first.

We do not sell or rent your personal information. We share it only with service providers that help us run our business, such as:

• our website hosting provider;
• our email and communication tools, to receive and answer your messages;
• Umami, our cookieless analytics service, which receives anonymous usage data as described above;
• the map on our Contact page, which loads map images from OpenStreetMap - their servers receive your IP address when the map is displayed.

Links to Google Maps and to our social media pages (Facebook, X, Pinterest, Instagram, YouTube) take you to those services, which have their own privacy policies.

We keep your information only as long as needed for the purposes above: messages and quotes for as long as our business relationship requires, newsletter addresses until you unsubscribe, and records required by law for the legally required period.

We use reasonable technical and organisational measures to protect your information, including encrypted (HTTPS) connections to this website. No method of transmission over the internet is completely secure, but we work to protect your data and limit who can access it.

You can ask us at any time to:

• tell you what personal information we hold about you;
• correct or update it;
• delete it, unless we must keep it for legal reasons;
• stop sending you newsletters or marketing messages.

Send your request to contact@atraxcompany.com. We will answer within a reasonable time.

Our services are intended for businesses and professionals. We do not knowingly collect personal information from children.

We may update this policy from time to time. The date at the top of this page shows when it was last changed. Significant changes will be highlighted on this page.